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by Roger L. Brooks : The Power of Loyalty: 10 Essential Steps to Build a Successful Customer Loyalty Strategy (StartUp Series)

ISBN : #1599183935 | Date : 2010-06-01

Description :

PDF-5f76e | Loyalty strategist Roger L. Brooks invites you to take part in the growing loyalty movement and shows you how to build a successful loyalty strategy following 10 essential steps. Brooks covers the best practices and proven techniques from more than 12 customer loyalty leaders including: Chase, JetBlue,Verizon, Subway, Starbucks, Nordstrom, Wegman’s, T.G.I. Friday’s, CVS/pharmacy, Bank of Montreal… The Power of Loyalty: 10 Essential Steps to Build a Successful Customer Loyalty Strategy (StartUp Series)


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Wal-Mart’s Marketing Strategy PDF




by Trevor Clinger : Wal-Mart’s Marketing Strategy

ISBN : # | Date : 2015-01-07

Description :

PDF-eb247 | Myself and my fellow classmates at an undergraduate university have done some research on how Wal-Mart markets there products, and what promotional strategies and other supplemental marketing techniques the firm uses to be one of the most profitable businesses in the world. We went into every deep detail on Wal-Mart’s marketing mix, and have completed this paper for a final assignment for a colleg… Wal-Mart’s Marketing Strategy


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Wal-Mart’s Marketing Strategy by by Trevor Clinger

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The Satisfied Customer: Winners and Losers in the Battle for Buyer Preference PDF




by Claes Fornell : The Satisfied Customer: Winners and Losers in the Battle for Buyer Preference

ISBN : #0230604064 | Date : 2008-11-25

Description :

PDF-5eb31 | In our service economy, the most important asset is tough to quantify: a company’s relationship with its customers. In this must-read examination of customer relations, Claes Fornell draws out a blueprint for understanding this fact of modern business and reveals the unheralded value of customer satisfaction. Drawing on the results of a massive survey of American consumer satisfaction and includin… The Satisfied Customer: Winners and Losers in the Battle for Buyer Preference


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by Ilan Oshri : The Handbook of Global Outsourcing and Offshoring 3rd edition

ISBN : #1137437421 | Date : 2015-01-23

Description :

PDF-2536e | Now in its third edition, this is the only outsourcing and offshoring book to offer a broad but coherent guide to the strategy, operations and management of ITO and BPO outsourcing and offshoring, from how to source new relationships to managing business processes in a national and global context.         … The Handbook of Global Outsourcing and Offshoring 3rd edition


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: Information and Communication Technologies in Tourism 2012: Proceedings of the International Conference in Helsingborg, Sweden, January 24-27, 2012

ISBN : #3709111412 | Date : 2012-02-27

Description :

PDF-13795 | The papers presented in this volume advance the state of the art in social media and Web 2.0, electronic tourism marketing, web site and search engine optimization, technology adoption and diffusion, online communities, tourism management and decision support, eLearning, mobile technologies and applications in tourism, recommender systems, e-intermediaries and networks in tourism, customer researc… Information and Communication Technologies in Tourism 2012: Proceedings of the International Conference in Helsingborg, Sweden, January 24-27, 2012


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The Facebook Era: Tapping Online Social Networks to Build Better Products, Reach New Audiences, and Sell More Stuff PDF




by Clara Shih : The Facebook Era: Tapping Online Social Networks to Build Better Products, Reach New Audiences, and Sell More Stuff

ISBN : #0137152221 | Date : 2009-03-22

Description :

PDF-8847f | “People in all demographics and regions of the world are more connected than ever before to the products, issues, places, and individuals in their lives. This book recognizes that we’ve come to a place where people can represent their real identity–both personal and professional–and use the social filters on the Web to connect with the world around them.” –Sheryl Sandberg, Chief Operating… The Facebook Era: Tapping Online Social Networks to Build Better Products, Reach New Audiences, and Sell More Stuff


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Consumer Behavior: Building Marketing Strategy (10th edition, Copyright 2007) PDF




by Mothersbaugh, and Best Hawkins : Consumer Behavior: Building Marketing Strategy (10th edition, Copyright 2007)

ISBN : # | Date : 2007

Description :

PDF-bb7ee | … Consumer Behavior: Building Marketing Strategy (10th edition, Copyright 2007)


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Consumer Behavior: Building Marketing Strategy (10th edition, Copyright 2007) by by Mothersbaugh, and Best Hawkins

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Harnessing Place Branding through Cultural Entrepreneurship PDF




: Harnessing Place Branding through Cultural Entrepreneurship

ISBN : #1137465158 | Date : 2014-12-15

Description :

PDF-55c1c | This book draws together three overlapping relationships and knowledge domains. These are the cultural entrepreneurship/creative industries, the public and/or private philanthropic contributions that have funded artistic production and the preservation and presentation of place brands as a mechanism to revitalize local economies and communities…. Harnessing Place Branding through Cultural Entrepreneurship


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Patientenvertrauen in Krankenhäuser: Eine qualitative Analyse zur Bedeutung, Bildung und unterschiedlichen Vertrauensebenen (Applied Marketing Science / Angewandte Marketingforschung) (German Edition) PDF




by Vanessa Haselhoff : Patientenvertrauen in Krankenhäuser: Eine qualitative Analyse zur Bedeutung, Bildung und unterschiedlichen Vertrauensebenen (Applied Marketing Science / Angewandte Marketingforschung) (German Edition)

ISBN : #3834926310 | Date : 2010-09-28

Description :

PDF-7cd3f | Vanessa Haselhoff untersucht die Rolle und die Bildung von Vertrauen im System Krankenhaus. Sie analysiert Einzelinterviews mit Patienten und leitet ab, wie sich Vertrauen bildet und wie sich verschiedene Vertrauensebenen beeinflussen. Die interdisziplinäre Betrachtung des Phänomens Vertrauen ermöglicht die Ableitung von Implikationen für das Krankenhausmanagement…. Patientenvertrauen in Krankenhäuser: Eine qualitative Analyse zur Bedeutung, Bildung und unterschiedlichen Vertrauensebenen (Applied Marketing Science / Angewandte Marketingforschung) (German Edition)


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Patientenvertrauen in Krankenhäuser: Eine qualitative Analyse zur Bedeutung, Bildung und unterschiedlichen Vertrauensebenen (Applied Marketing Science / Angewandte Marketingforschung) (German Edition) by by Vanessa Haselhoff

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Cultural Perspectives in a Global Marketplace: Proceedings of the 2010 Cultural Perspectives in Marketing Conference (Developments in Marketing … of the Academy of Marketing Science) PDF




: Cultural Perspectives in a Global Marketplace: Proceedings of the 2010 Cultural Perspectives in Marketing Conference (Developments in Marketing … of the Academy of Marketing Science)

ISBN : #3319186957 | Date : 2015-05-29

Description :

PDF-4985e | This volume includes the full proceedings from the 2010 Cultural Perspectives in Marketing Conference held in Lille, France with the theme Cultural Perspectives in a Global Marketplace. This volume presents papers on various topics including marketing management, marketing strategy, and consumer behavior.Founded in 1971, the Academy of Marketing Science is an international organization dedicated t… Cultural Perspectives in a Global Marketplace: Proceedings of the 2010 Cultural Perspectives in Marketing Conference (Developments in Marketing … of the Academy of Marketing Science)


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by Leland Harden : Net Results.2: Critical Case Studies for Web Marketing (v. 2)

ISBN : #0735710244 | Date : 2000-11-21

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PDF-93b6a | For courses in Electronic Commerce, Website Management, and Marketing on the Internet. With the dot-com revolution, an entire new breed of book-the technology/commerce title emerges as the pioneer’s guide. Discounting the initial-sales spike for this title, demand for Net Results has been growing, particularly over the last 14 months (coinciding with the increased attention paid to e-commerce). N… Net Results.2: Critical Case Studies for Web Marketing (v. 2)


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EU Regulation of E-Commerce: A Commentary (Elgar Commentaries SERIES) PDF




by Arno R. Lodder : EU Regulation of E-Commerce: A Commentary (Elgar Commentaries SERIES)

ISBN : #1785369334 | Date : 2017-04-28

Description :

PDF-ae64d | For the last twenty years the European Union has been extremely active in the field of e-commerce. This important new book addresses the key pieces of EU legislation in the field of e-commerce, including the E-commerce Directive, the Services Directive, the Consumer Directive, the General Data Protection Regulation, and the eID Regulation. The latest in the Elgar Commentaries series, EU Regulation… EU Regulation of E-Commerce: A Commentary (Elgar Commentaries SERIES)


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Information and Communication Technologies in Organizations and Society: Past, Present and Future Issues (Lecture Notes in Information Systems and Organisation) PDF




: Information and Communication Technologies in Organizations and Society: Past, Present and Future Issues (Lecture Notes in Information Systems and Organisation)

ISBN : #3319289063 | Date : 2016-02-10

Description :

PDF-84b15 | This book presents a collection of original research papers focusing on emerging issues regarding the role of information and communication technologies in organizations, inter-organizational systems, and society. It adopts an inter-disciplinary approach, allowing for the integration of contributions from various disciplines such as information systems, organizational studies, marketing, accountin… Information and Communication Technologies in Organizations and Society: Past, Present and Future Issues (Lecture Notes in Information Systems and Organisation)


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M-Commerce: Technologies, Services, and Business Models PDF




by Norman Sadeh : M-Commerce: Technologies, Services, and Business Models

ISBN : #0471135852 | Date : 2002-04-30

Description :

PDF-81d61 | The first complete introduction to the technology and business issues surrounding m-commerce With the number of mobile phone users fast approaching the one billion mark, it is clear that mobile e-commerce (a.k.a. “m-commerce”) is the next business frontier. Authored by a recognized international authority in the field, this book describes the brave new world of m-commerce for technical and busines… M-Commerce: Technologies, Services, and Business Models


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M-Commerce: Technologies, Services, and Business Models by by Norman Sadeh

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TechTV’s Starting an Online Business PDF




by Frank Fiore : TechTV’s Starting an Online Business

ISBN : #0789725649 | Date : 2001-08-19

Description :

PDF-f4f06 | Author Frank Fiore gives the reader a foundation for starting an online business. The book is divided into 5 parts. It starts with an explanation of e-commerce, what to sell, how to sell it, how to plan it and where to find the money to fund it. Then it gives the reader the basics of setting up shop on the Web, where to host it, some e-commerce Dos and Don’ts, and how to take orders and ship them…. TechTV’s Starting an Online Business


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